Privacy Policy hijau444 – Our Commitment to Protecting Your Data

To provide a secure, personalized, and high-quality service, hijau444 collects various types of information when you register and use our platform. All data collection is conducted transparently and solely for legitimate purposes.

Information you provide directly:

• Full name, date of birth, and gender upon account registration.
• Active email address and phone number.
• Residential address for identity verification purposes.
• Identity documents such as an identification card number or passport for the KYC process.
• Bank account or e-wallet details registered for deposits and withdrawals.
• Account password stored in fully encrypted form.

Information collected automatically:

• IP address, device type, operating system, and web browser type used.
• Log data recording the time and date of each login and in-account activity.
• History of deposit and withdrawal transactions and wagering activity for compliance purposes.
• Cookie data and similar tracking technologies to enhance the user experience.
• Geographic location determined based on IP address for jurisdictional legal compliance.

Every piece of information collected by hijau444 is used for clear, legitimate purposes that align with your expectations as a member of our platform. We will not use your data for any other purpose without prior notice.

• Account management: Verify your identity, process registrations, and manage member profiles on an ongoing basis.
• Transaction processing: Process deposits, withdrawals, and all financial transactions accurately and securely.
• Legal compliance: Meet Anti-Money Laundering (AML) and Counter Financing of Terrorism (CFT) legal requirements mandated by the relevant authorities.
• Fraud detection: Detect and prevent fraudulent activity, identity theft, and platform abuse.
• Customer support: Provide technical support and resolve complaints or disputes more quickly and accurately.
• Personalization and enhancement: Personalize your gaming experience by presenting relevant promotions and content based on your usage history.
• Marketing communications: Send information about promotions, bonuses, and platform updates — only if you have consented to receive them.

Hijau444 understands how sensitive your personal information is. We operate on the principle that your data belongs to you — not as a business asset for us to share at will. However, there are certain situations where sharing information is necessary and legally justified.

Situations where we may share your information:

• Payment processors: Transaction information is shared with trusted payment service providers such as FPX providers, e-wallet gateways, and cryptocurrency processors to complete your transactions.
• Regulatory authorities: hijau444 complies with all lawful directives from government authorities, law enforcement agencies, or relevant regulatory bodies when required by law.
• Technology service providers: Several platform functions are operated by third-party software providers bound by strict confidentiality agreements and are not permitted to use your data for their own purposes.
• Companies within the same group: Under certain circumstances, information may be shared with hijau444's parent company or subsidiaries for internal management and group risk monitoring purposes.

All third-party service providers we engage are required to comply with data protection standards equivalent to this Privacy Policy. We conduct regular reviews to ensure ongoing compliance.

Protecting your personal data from unauthorized access, loss, or misuse is a top technical priority for hijau444. We continuously invest in the latest security infrastructure to keep your data safe at all times.

• 256-bit SSL/TLS Encryption: All communication between your browser and hijau444 servers is fully encrypted, making your data unreadable to any unauthorized third parties.
• Database encryption: Sensitive data such as financial information and identity documents are stored in encrypted form within our database.
• Two-factor authentication (2FA): Members can activate this additional security layer to protect their account from unauthorized access even if their password is compromised.
• 24/7 Monitoring: The hijau444 IT security team monitors the platform infrastructure around the clock to detect and respond to any cyber threats swiftly.
• Internal access controls: Access to members' personal data is restricted to staff with legitimate job requirements, and all access is logged for audit purposes.
• Regular security testing: Penetration testing and security audits are conducted periodically by independent security experts to identify vulnerabilities.

Cookies are small text files stored on your device when you visit the hijau444 website. We use cookies and similar technologies to ensure the platform runs smoothly, remember your preferences, and enhance your overall experience.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, session security, and navigation stability. These cookies cannot be disabled.
• Performance Cookies: Help us understand how members use the platform by collecting anonymous statistical data for continuous improvement.
• Functional Cookies: Remember your preferences such as language, display settings, and login details to save you time on future visits.
• Marketing Cookies: Used to display relevant promotions to you based on your interests and usage history — only with your consent.

As a hijau444 member, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights in a straightforward and cost-free manner.

To exercise any of the above rights, please contact the hijau444 privacy team via our support email. We will respond to all valid requests within 30 business days.

Hijau444 retains your personal data only for as long as necessary for the stated purposes or as required by applicable law. We have a clear data retention policy for each category of information.

• Active account data: Retained for the duration that your account remains active on the hijau444 platform.
• Financial transaction records: Retained for a minimum of seven (7) years in accordance with financial law and AML/CFT compliance requirements.
• KYC Documents: Retained for five (5) years following account closure or the conclusion of the business relationship.
• Support communication logs: Retained for three (3) years for reference and dispute resolution purposes.
• Cookie data: Session cookies are deleted when you close your browser; persistent cookies have varying expiry periods depending on their type.

Hijau444 is an online betting platform designed exclusively for adults aged 18 and above. We do not knowingly collect or process personal data of underage individuals under any circumstances.

If you believe a child has registered or used the hijau444 platform without your knowledge, please contact our support team immediately. We will take prompt action to:

• Close the account in question and block further access.
• Delete all personal data associated with the minor's account.
• Return any funds that may have been deposited into the account in question.

Hijau444 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or other operational reasons.

When significant changes are made to this Privacy Policy, we will:

• Update the "Last Updated" date at the top of this document.
• Display a clear notice on the platform's home page for a minimum of 14 days.
• Send email notifications to all registered members for changes that significantly impact their privacy rights.

Continued use of the hijau444 platform after the effective date of any changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the hijau444 privacy team is ready to assist you.

You can reach us via:

• Privacy email: [email protected]
• Live support: Through the live chat feature available 24 hours a day, 7 days a week on the hijau444 platform.
• General support: [email protected] for any general inquiries regarding your account and privacy.

We are committed to responding to all privacy-related enquiries within three (3) business days. For official requests related to data subject rights, the response period is within 30 working days as required by law.